Terms and Conditions

Grays Window Blinds (‘we’ Or ‘us’) Will Make Reasonable Efforts To Ensure That The Content On This Website Is Correct. Grays Window Blinds Make No Warranties Of Any Kind, Whether Express Or Implied, In Relation To This Website, Including, But Not Limited To, Implied Warranties Of Adequate Quality, Fitness For A Specific Purpose, Compatibility, Non-Infringement, Completeness, Accuracy, Security, Or Any Other Implied Warranty Resulting From Your Access To, Use Of, Reliance On, Or Otherwise Of This Website.

Grays Window Blinds Will Not Be Liable For Any Direct, Incidental, Consequential, Indirect, Or Punitive Damages, Expenses, Losses, Or Liabilities Arising From Your Access To, Use Of, Reliance On, Or Use Of This Website In Any Other Way. Furthermore, We Assume No Duty For Losses Or Damages Resulting From Unauthorised Third-Party Changes To The Content Of This Website–

Furthermore, Grays Window Blinds Is Not Responsible For Any Damages To, Or Viruses That May Infect, Your Computer Equipment Or Other Property As A Result Of Your Use Of, Access To, Or Downloading Of Any Content From, This Website. Some Countries May Not Allow All Or All Of The Warranty And Damage Limits Set Out In This Legal Notice, In Which Case Some Or All Of The Foregoing Exclusions May Not Apply To You.

The Material On This Website Is Copyright Protected, And All Copyright, Trademarks, And Other Intellectual Property Rights In All Material Or Content Published Within This Website Shall Remain The Property Of Grays Window Blinds Or Their Respective Licensees At All Times. This Website’s Contents And/Or Content May Only Be Reproduced For Your Personal, Non-Commercial Use. It Is Expressly Forbidden To Duplicate, Reproduce, Transmit, Publish, Display, Distribute, Commercially Exploit, Modify, Hire, Lend, Or Broadcast Such Material Or Content Without Permission.

Grays Window Blinds Must Approve All Electronic Links To This Website. We May Transmit “Cookies” From This Website To Your Computer To Help You Navigate This Website And To Prevent Fraud. We Do Not Collect Personal Data From Your Computer Or Collect Personal Information About You Unless You Voluntarily Provide It To Our Server. Furthermore, Computer Infections Are Not Transmitted By “Cookies.” You Can Disable “Cookies” In Your Browser, But This Website May Not Function Correctly As A Consequence. Grays Window Blinds Has The Right To Change This Notice At Any Time And Without Notice.

1. Our Products:

I) Images And Observations

The Pictures Displayed On Our Website Are Either Captured Or Electronically Generated And Are Clear Representations Of What We Supply; Although, Shading And Colour May Seem Different To The Precise Colour Because Of Varied Types, Styles, And Settings Of Computer Displays.  We Would Strongly Recommend That You Obtain A Free Sample Before Completing Your Purchase To Confirm That You Are Satisfied With The Colour And Quality. While Grays Window Blinds Will Make Every Effort To Ensure That The Goods Sold And Delivered Match In Every Way Any Sample Or Description Shown Or Sent To You, Any Minor Or Insignificant Variation, Change In Colour Or Pattern Between The Sample Or Description And The Goods Delivered Shall Not Entitle You To Reject The Goods Or Claim Compensation For Such Variation Or Change.

Ii) Dimensions

Many Of The Items We Provide Are Custom-Made To Your Specifications. It Is In Your Best Interest To Accurately Measure Your Window, Track. If You Have Any Questions Regarding A Product Or How To Measure It, Please Contact Our Customer Service Staff Before Purchase Or Reference The Online Measurement Guide. You Are Responsible For Reviewing The Order Via The Email Confirmation And Checking The Product Information And Measurements Before Making Your Purchase Online Or By Phone. We Cannot Accept Returns Or Refund Money If You Provide Wrong Dimensions Since We Will Be Unable To Resell The Items Because They Are Manufactured To Order.

Iii) Made To Measure

Made To Measure Items Are Made To Your Exact Specifications. Because Our Goods Are Manufactured Just For You, They Cannot Be Cancelled Or Returned. As A Result, It Is Critical That You Are Certain About The Product You Want As Well As The Size You Want. We Recommend That You Use Our Free Sample Service Before Placing An Order; Grays Window Blinds Cannot Be Held Liable If You Dislike The Colour Or The Overall Quality Of The Goods. We Highly Advise You To Double-Check Your Order To Confirm That The Goods Bought And The Dimensions Obtained Are Right. This Has No Bearing On Your Statutory Rights.

2) Order Fulfilment And Our Agreement:

I) Order Disruptions Or Changes

When You Order Your Items, You Are Entering Into A Legally Binding Contract. According To The Consumer Contracts Regulations 2013, Made-To-Measure Items, Such As Blinds, Are Not Covered By This Legislation, Therefore The 7-Day Cancellation Period Does Not Apply. Cancellations Are Still Available, And Full Refunds Will Be Granted As Long As No Items Or Parts Of Products Have Been Manufactured.  

Returns & Refunds

We Are Unable To Refund Your Money If Your Items Have Already Been Manufactured. Whether You Want To Cancel Or Amend An Order, Please Call Us As Soon As Possible So That We Can Check To See If It Has Gone Into Production. We Highly Suggest You Double-Check Your Order Confirmation Email To Ensure That You Have Placed The Order Accurately.

Made To Measure Products Are Custom Made To Your Precise Requirements. Once Made Our Products Are Suitable Only To You And Therefore Cannot Be Cancelled Or Returned.
For This It Is Extremely Important That You Are Sure About The Product That You Want And Also The Size You Require.

We Strongly Recommend

Check The Product Details And Measurements Of The Blinds Before Placing Your Order.

If You Have Any Questions, We Are Happy To Assist You. Please, Contact Our Customer Service.

Iii) Rates

The Price Displayed Is What You Will Pay At Checkout Unless Advised Otherwise Or A Discount Code Was Entered; These Prices Include Vat, And The Total Amount Displayed Is The Price You Will Pay. Check The Price Of The Goods Ordered After Receiving Your Confirmation Email.

Iv) Payment

When You Purchase Products From The Grays Window Blinds Website, We Can Only Complete Your Order If You Pay In Full With A Credit Or Debit Card. All Major Credit Cards & Debit Cards Are Accepted Online. Your Credit Card Information Will Be Encrypted To Prevent Unauthorized Access Or Disclosure. Payment Authorization Must Be Provided At The Time Of Order.

1. V) Acknowledgement

We Have The Right To Cancel Your Order If: 

1. We Do Not Have Enough Stock To Create And Deliver The Products Ordered.
2. If You Ordered From An Island Or Nation Where We Do Not Deliver, Please Contact Us
3. Unbeknownst To Us, The Products Ordered Had Been Withdrawn.
4. A Price Or Type Problem Has Happened As A Result Of A System Failure In Our Database Or Website.

Vi) Shipment Of Your Items

We Provide An Anticipated Shipment Time On The Product’s Landing Page; Please Keep In Mind That If We Say 7 Days, It Implies 7 Business Days From The Time Payment Is Received In Our Bank Account (Usually Within 24 Hours). The Indicated Delivery Timeframes Do Not Apply During Peak Seasons, Such As Bank Holidays And The Christmas Season. Once The Order Has Been Placed, The Order Tracking Login Will Provide A More Exact Shipment Date. You Will Receive Delivery To The Address You Choose. Please Keep In Mind That We Can Only Ship Merchandise Within The Republic Of Ireland. Our Courier Will Make All Deliveries To You. We Will Try Our Utmost To Ensure Delivery Within The Time Frame Specified, But We Will Not Be Held Accountable.