Privacy Policy

Privacy Statement

Grays Window Blinds Value The Protection Of Your Personal Information Just As Much As You Do.

This Privacy Notice Explains How We Use Your Personal Information. 

That Is Why We Take Every Precaution To Ensure That We Do It Professionally And Respectfully. 

What Exactly Is Personal Data?

Personal Data Is Defined As “Any Information Related To An Identified Or Identifiable Living Individual” Under GDPR And The Data Protection Act 2018. This Will Contain Information Such As Facts And Views About That Individual, As Well As Any Other Data We Use To Make An Opinion Or Judgement About Them.

Personal Data Includes Things Like Your Name, Address, Phone Number & Email Address, Which Are Facts About You As A Person, As Well As Notes Made About You. We Do Not Utilise Your Blind Dimensions To Generate A Judgement About You Because They Are Facts About Your Blinds, Not About You.

The Type Of Personal Information That We Collect

To Fulfil Your Order, Grays Window Blinds Gathers Necessary Information. We Will Collect Your Name, Address, Telephone Number & Email Address.  If Appropriate, A Separate Delivery Address When You Place An Order With Us. For Orders That Involve Payment, Payment Information Is Also Collected.

How Do We Use Personal Data?

Grays Window Blinds Uses The Information Gathered To Provide The Product You Requested From Our Website. Your Name Is Collected So That We Can Address Our Communications To You And So That Your Shipment May Be Delivered To You. Your Billing Address Is Required For Payment Validation, And A Delivery Address Is Required If Appropriate So That The Item Can Be Delivered To The Location That Is Most Convenient For You.  We Also Collect A Phone Number So We Can Contact You If There Are Any Issues With Your Order, As Well As An Email Address So We Can Send You Order Notifications, Updates, And Other Messages If We Are Unable To Reach You By Phone. Your Email Address Will Also Be Used To Check Into Our Order Tracking System.

We Share Personal Data for a Variety of Reasons

We Will Disclose Your Personal Information As Appropriate To Complete Any Transaction Or Provide Any Goods You Have Requested Or Authorised. This Information Is Shared With Suppliers And Couriers That Work With Us. It’s Also Used When We Have To Comply With The Law Or Respond To Legal Process, To Safeguard Our Customers, And To Protect Grays Window Blinds’ Rights And Property. Your Personal Data Is Only Accessed For The Purposes Of Performing These Services And May Not Be Used For Any Other Reason. 

In Addition, All Personal Information Is Processed In Line With This Privacy Policy And Any Data Protection Legislation.

Marketing – Are We Going To Contact You?

Based On The Information We Have Collected, Grays Window Blinds Will Only Send You Marketing Emails That Are Most Likely To Be Of Interest To You. As Part Of Our Legitimate Interest In Knowing Our Clients And Offering The Best Standards Of Service, We Are Allowed To Do So Under The Data Privacy Legislation.  We Send Out Regular Emails To Keep You Up To Date On Any Current Specials As Well As Any New Goods We’ve Added To Our Lineup.  Your Email Information Is Never Shared With Anyone Outside Of Grays Window Blinds, And You Can Opt Out At Any Time By Clicking The Unsubscribe Link In Any Marketing Email You’ve Received From Us.

How Safe Is My Personal Information?

We Use Secure Sockets Layer (SSL) Software, Which Encrypts Information You Type, To Safeguard The Security Of Your Information During Transmission. 

When We Confirm An Order, We Do Not Share Any Of Your Credit Card Information. 

During Order Processing, We Do, Of Course, Send The Complete Credit Card Number To The Relevant Credit Card Company.

When It Comes To The Collection, Storage, And Disclosure Of Personally Identifiable Customer Information, We Use Physical, Technological, And Procedural Measures. We May Occasionally Seek Verification Of Identification As Part Of Our Security Processes Before Disclosing Personal Information To You.

We May Use The Information We Collect To Provide You With News And Other Information That You May Have Requested. Occasionally We May Notify You About Important Changes To The Site And New Information Or Services That We Think You May Find Valuable. 

If You Do Not Wish To Receive This Information, Please Send An E-Mail To [email protected]

Any Personal Information Received From You Will Be Retained By Us And Will Not Be Sold, Transferred Or Otherwise Disclosed To Any Third Party, Unless Such Disclosure Is Required By Law Or Other Court Order.